Privacy Policy
Last updated: 30 June 2026
Tech Dove ("Tech Dove", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have. It is written to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who we are
Tech Dove is a digital agency based in Australia providing website design, SEO, social media and e-commerce services to small businesses. You can contact us at info@techdove.com.au.
2. What information we collect
We only collect information that you choose to give us. This typically happens when you fill in our enquiry form or contact us directly, and may include:
- Your name
- Email address
- Phone number
- Any details you include in your message
How our enquiry form works: when you submit the form on this site, it opens your own email app with a pre-filled message addressed to us — the details are sent only when you choose to send that email. We do not automatically capture or store form submissions on a server.
3. How we use your information
We use the personal information you provide to:
- Respond to your enquiry and provide quotes or proposals
- Deliver the services you engage us for
- Send invoices and account-related communication
- Improve our website and services
We do not sell, rent or trade your personal information to third parties.
4. Cookies and analytics
This website may use cookies or similar technologies (for example, website analytics tools) to understand how visitors use our site and to improve performance. These tools may collect non-identifying information such as browser type, pages visited and time spent on the site. You can disable cookies through your browser settings at any time, though some parts of the site may not work as intended if you do.
5. Disclosure of your information
We may share information with trusted third parties only where necessary to deliver our services, such as:
- Hosting and email providers
- Payment processors, where applicable
- Tools used to deliver a service we are providing to you (e.g. analytics or scheduling tools)
We do not disclose personal information to overseas recipients except where a third-party tool we use (such as a hosting or email provider) stores data on servers located outside Australia as part of its normal operation.
6. Data security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data retention
We keep personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by law (for example, financial record-keeping obligations).
8. Your rights
Under the Australian Privacy Principles, you have the right to:
- Ask what personal information we hold about you
- Request corrections to inaccurate information
- Ask us to delete your personal information, where reasonably practicable
- Make a complaint about how we have handled your personal information
To exercise any of these rights, contact us at info@techdove.com.au.
9. Children's privacy
Our services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last updated" date at the top of this page shows when it was last revised.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@techdove.com.au